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Privacy Policy

At Safe Homes Gas Solutions Ltd, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us through our website and in the course of using our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

Information 

We Collect 

1. Personal Information: We may collect personal information, such as your name, address, contact details, email address, and other relevant information when you voluntarily provide it to us through our website or during the provision of our services. 
2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data, which is collected automatically through cookies or other tracking technologies. This information is used to improve our website and enhance user experience.

Use of Information 

We use the personal information you provide to us for the following purposes:

1. To respond to your inquiries and provide the requested services.
2. To process payments and fulfil your orders for our services.
3. To send you relevant information, updates, and promotional materials, with your consent.
4. To improve our services and tailor them to your needs.
5. To comply with legal obligations and resolve any disputes.

Disclosure of Information 

We may disclose your personal information in the following circumstances:

1. To trusted third-party service providers who assist us in delivering our services and conducting our business operations.
2. To comply with legal obligations, enforce our Terms and Conditions, or protect our rights, property, or safety.
3. With your consent, to other parties for purposes disclosed at the time of collection.

Data Security 

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. We maintain industry-standard security practices and regularly update our systems to ensure the confidentiality and integrity of your data.

Third-Party Websites 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We recommend reviewing the privacy policies of those third-party websites before providing any personal information.

Retention of Information 

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights 

You have the right to access, update, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

Changes to the Privacy Policy 

We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our website or services after the posting of any changes indicates your acceptance of those changes.

Contact Us 

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at sales@safehomesgas.co.uk. We will be happy to assist you and address any concerns you may have.

Last Updated: 9th June, 2023

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